Privacy Policy for Cheap Websites Melbourne
Last Updated: 2025-08-20
1. Introduction
Cheap Websites Melbourne (“we,” “us,” “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage the personal information of our clients, website visitors, and prospective customers.
We abide by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
By using our website www.cheapwebsitemelbourne.com.au or engaging our services, you consent to the practices described in this policy.
2. What Information Do We Collect?
We collect information that is reasonably necessary for us to provide our website design, development, and related services. The types of information we collect include:
Personal Information: This is information that identifies you as an individual. We may collect:
- Name
- Email address
- Phone number
- Business name and address
Billing and payment information (e.g., credit card details, which are processed securely by our third-party payment gateways like PayPal or Stripe and not stored on our servers).
Usernames and passwords for projects and hosting accounts (where necessary to provide support).
Non-Personal Information: This is data that does not identify you personally. We may collect:
Technical Data: Your IP address, browser type, device information, pages visited on our site, time and date of visit, and referring website address. This is collected through cookies and similar technologies (see Section 5).
Project-Related Data: Content, images, and text you provide for the purpose of building your website.
3. How Do We Collect Your Information?
We collect information in several ways:
Directly from You: When you fill out a contact form, request a quote, sign a contract, make a payment, communicate with us via email or phone, or provide content for your website project.
Automatically: When you interact with our website, through cookies and analytics tools like Google Analytics.
From Third Parties: In some cases, we may receive information from partners (e.g., a marketing agency referring you to us) or from publicly available sources.
4. Why Do We Collect Your Information? (Purpose of Collection)
We collect and use your personal information for the following primary purposes:
To provide our web design, development, and digital marketing services to you.
To communicate with you regarding your project, inquiries, and support requests.
To process payments and invoices.
To send you important updates or information about our services (administrative messages).
To improve our website, services, and customer experience.
For internal record keeping and administrative purposes.
To comply with any legal or regulatory obligations.
5. Cookies and Analytics
Our website uses “cookies” – small data files stored on your device – to enhance your browsing experience.
We use cookies to:
- Remember your preferences and settings.
- Analyse website traffic and trends (via Google Analytics) to understand how visitors use our site. This helps us improve its design and functionality.
- Measure the effectiveness of our advertising campaigns.
You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website and many others.
6. Disclosure of Your Information
We will not sell, rent, or trade your personal information to third parties for marketing purposes.
We may disclose your personal information to:
Service Providers: Third parties who help us operate our business and provide services to you. This includes:
Web hosting companies (e.g., Ventraip, Hostinger, Crazy Domains, SiteGround, AWS)
Payment processing systems (e.g., Bank Transfer, PayPal, Stripe)
Email marketing platforms (e.g., Mailchimp) – only with your explicit consent for marketing.
Project management and communication tools.
These providers are obligated to protect your information.
Legal Requirements: If required to do so by law, or in response to a valid request by a governmental or law enforcement authority.
We take reasonable steps to ensure that these third parties are bound by confidentiality and privacy obligations.
7. Data Security
We are committed to ensuring that your information is secure. We use a variety of physical, electronic, and managerial procedures to safeguard and secure the information we collect to prevent unauthorised access, modification, or disclosure.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
8. Access to and Correction of Your Personal Information
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of any personal information that is inaccurate, out-of-date, incomplete, irrelevant, or misleading.
If you wish to access or correct your information, please contact us using the details in Section 11. We will respond to your request within a reasonable time and will usually give you access unless a legal exception applies.
9. Complaints
If you believe we have breached the Australian Privacy Principles and wish to make a complaint, please contact us in writing. We will investigate your complaint and respond to you in writing within a reasonable timeframe.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
Website: https://www.oaic.gov.au
Phone: 1300 363 992
10. Links to Other Websites
Our website may contain links to other websites of interest (e.g., links to WordPress or other platforms we recommend). Once you leave our site, we do not have any control over that external website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites. You should exercise caution and look at the privacy policy applicable to the website in question.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Cheap Websites Melbourne
Email: info@cheapwebsitemelbourne.com.au
Phone: 0488 863 365
Address: Drysdale VIC 3222
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The updated version will be posted on our website with a revised “Last Updated” date. We encourage you to review this page periodically.